Avideep Travels – Taxi Services Terms and Conditions
1. Booking and Reservations:
a. All taxi bookings are subject to availability.
b. Reservations can be made through our website, call or by visiting our office.
c. Bookings are confirmed upon receipt of a confirmation message or email.
2. Payment:
a. Payment is due at the end of the ride unless otherwise agreed upon in advance.
b. We accept cash, credit/debit cards, and digital payment methods.
c. Invoices are provided upon request for corporate or regular clients.
3. Cancellation and Refunds:
a. Cancellations made 24 hours or more before the scheduled pick-up time for a local transfers are eligible for a full refund without incurring any cancellation charges.
b. Cancellations made less than 24 hours before the scheduled pick-up time may incur a cancellation fee of 10% of total tour cost.
c. Cancellations made 7 days or more before the scheduled pick-up time for a tour package are eligible for a full refund without incurring any cancellation charges.
d. Cancellations made less than 7 days before the scheduled pick-up time for tour package may incur a cancellation fee of 10% of total tour cost.
e. Refunds are issued as per our refund policy and may take several business days to process.
4. Vehicle Conditions:
a. Vehicles are maintained to the highest standards and undergo regular safety checks.
b. Passengers are responsible for any damage caused to the vehicle due to their negligence.
5. Passenger Conduct:
a. Passengers are expected to behave respectfully towards the driver and other passengers.
b. Smoking, eating, or consuming alcoholic beverages in the vehicle is prohibited.
6. Delays and Changes:
a. Avideep Travels is not responsible for delays due to unforeseen circumstances such as traffic, weather, or road closures.
b. We will make reasonable efforts to accommodate changes in the itinerary, subject to availability and additional charges.
7. Liability and Insurance:
a. Avideep Travels holds appropriate insurance for passengers and vehicles.
b. We are not liable for any loss, injury, or damage to personal belongings during the ride.
8. Privacy Policy:
a. Passenger information collected during bookings will be used solely for providing our services and will not be shared with third parties without consent.
9. Governing Law and Jurisdiction:
a. These terms and conditions are governed by the laws of the jurisdiction of Dehradun, Uttarakhand.
10. Amendments to Terms:
a. Avideep Travels reserves the right to modify or update these terms and conditions at any time. Customers will be notified of any changes.
By availing our taxi services, customers agree to adhere to these terms and conditions.